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Augmentative and Alternative Communication (AAC) Services

Click the topics below to read more about the AAC Services we offer. 

AAC Evaluations

AAC Evaluations help individuals, families, medical facilities, and/or schools identify a technology system that can support the communication needs of an individual with limited or no verbal speech.  The evaluation process is guided by a review of records, intake form, and conversations with educators, support staff, clinicians, family members and the individual.  Environmental observations and direct trials with various technology supports along the assistive technology continuum further guide the specialist through a feature matching process from which an appropriate AAC system can ultimately be identified.  The specialist will conduct an access method assessment for individuals with physical challenges who may need to utilize switches, eye gaze, or other alternative supports to access communication.

Within 4-6 weeks, the specialist will write a thorough report that summarizes the evaluation process, describes detailed recommendations, and provides research-based strategies paired with resources to guide the AAC implementation process.  Upon request, the NEAT staff can be available to report the evaluation findings via phone or videoconferencing at a team meeting or PPT within 30 days of submitting the report.  The NEAT staff can participate in a meeting in person for an additional fee.

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AAC Consultations

AAC Consultations help individuals, families, employers, medical facilities, and/or school teams determine the general technology needs of an individual with complex communication needs.  The AAC Specialist can provide sessions in person, virtually, or following a hybrid service delivery model.  Among other case-specific topics, the following concerns can be addressed during a consultation:   

  • Can the client benefit from AAC?  
  • Which features should a client’s AAC device contain?  
  • Is the client’s existing AAC device appropriate?  
  • Which alternative access method has the potential for providing a client with physical access to AAC?The AAC Specialist will provide guidance in the form of clinical opinions and structured suggestions to support an individual/team in moving forward.  Consultations typically last 2-3 hours and require the individual and/or staff to be present, as consultations do not yield written reports or written recommendations. If the team would like to request a brief, written summary of the consultation findings, an additional fee will be included.  This report cannot be used to request insurance funding of a dedicated AAC device.  

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AAC Coaching

During AAC Coaching sessions, the AAC Specialist follows current evidence-based practices to guide an individual and his/her support team towards effectively incorporating the use of an AAC device within daily environments.  This service is appropriate for individuals who are seeking support to expand their use of an AAC device currently in their possession. AAC Coaching can help an individual learn to use AAC to serve communicative functions within the realm of academics, social interactions, activities of daily living, vocational tasks, and more.  The AAC Specialist can provide this service in a single session or on an ongoing basis.  Sessions can be held in person, virtually, or following a hybrid service delivery model. 

AAC Professional Development

AAC Professional Development can help increase community knowledge and awareness of augmentative and alternative communication devices, apps and other related tools, accessories, and practices.  NEAT can be invited to bring an AAC workshop to your location, or NEAT can host the presentation.  Alternatively, NEAT staff can remote in through a webinar.  Presentations can provide an in-depth overview of AAC, or they can focus on specific areas within the field of AAC.  As applicable, presentations can incorporate time for exploration, practice, and hands-on experience with specific AAC tools along the AT continuum.  AAC presentations are an excellent resource for college students, parents, school districts, and/ or human service professionals.  See below for a list of current NEAT AAC professional development topics. Upon request, a presentation can be designed and customized to meet the specific needs of a given group. 


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AAC Resource Informational Flyers

  • A speech language pathologist with AAC expertise leads all NEAT AAC services.  Additional NEAT staff members may collaborate with the SLP on a case-by-case basis for the purposes of providing comprehensive services.
  • For all services that indicate a travel fee, please include it with the total fee for the selected service. The NEAT Center is using the current federal business mileage rate at 54 cents per mile. 
    Please use the following Oak Hill address when calculating the mileage fee: 120 Holcomb St.  Hartford, CT 06112.

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120 Holcomb Street
Hartford, CT 06112

(860) 242-2274
(860) 286-3113 TTY
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Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health and dignity.